Description based on the Specified Commercial Transactions Act
1. Distributor
Company name: Adamas Co., Ltd.
Representative: Haruka Sasaki
2. Location
Address: RJ3, 2-16-12 Jiyugaoka, Meguro-ku, Tokyo 152-0035
3. Contact details
Phone number: 050-5343-7214
* Reception hours are 10:00-17:00 on weekdays (closed on Saturdays, Sundays and holidays)
*Please refrain from making business calls.
Email address: info@likeme-pets.com
Contact form: Click here
4.Sales price
Prices including tax are listed on each product page.
5. Required fees other than the product price
- Shipping Fee
Orders over 10,000 yen are free shipping (excluding Okinawa and Hokkaido).
Orders under 10,000 yen will incur a flat shipping fee of 800 yen (tax included) nationwide (an additional 1,680 yen will be charged for Okinawa and Hokkaido).
- About fees
Bank transfer fees will be borne by the customer.
In addition, if you use convenience store payment, a payment fee of 220 yen (tax included) will be charged.
6. Payment Method
We accept the following payment methods:
・Credit card payment
We accept Visa, Mastercard, American Express and JCB.
There is no fee and payment is confirmed when you place your order.
・ Digital wallet payment
We accept Apple Pay, Google Pay and Shop Pay.
There is no fee and payment is confirmed when you place your order.
・Payment by PayPal
You can use this if you have a PayPal account.
There is no fee and payment is confirmed when you place your order.
・Bank transfer (prepayment)
After placing your order, please transfer the payment to the specified bank account.
Bank transfer fees will be borne by the customer and payment must be made within 7 days of the order date.
・ Convenience store payment (prepayment)
You can make payments at major convenience stores nationwide.
The payment fee is 220 yen (tax included) and payment is due within 7 days from the date of order.
7. Delivery time of the product
- Immediate delivery: Orders will be shipped within 1-3 business days.
- Products shipped directly from overseas: Delivery takes approximately 7 to 14 business days after the order is placed. It may take longer depending on customs clearance procedures and the status of the delivery company.
8.Returns and Cancellations
- We will cover the return shipping costs in the event of initial defects or incorrect delivery.
- We do not accept returns or exchanges due to customer convenience.
- Please see our Returns and Refunds Policy for more details.